MustSeeRacing.com Terms of Service Agreement
Members and the general public whom use this site are bound to this agreement, which is subject to change at any time without notice by MSR. In order to join MSR, members must acknowledge they have read and accept the terms of service agreement. Contact MSR for questions, comments, or concerns at MSR Terms of Service.

Memberships
Memberships are free. Simply fill out the form on the Join MSR page. You will receive a user name and password in the email. Then, you can login to the site. Certain portions of the MSR web site will require a membership and for you to be logged into the site in order to see the content.

Member Credentials
The credentials used to login to the MSR web site by its members must be kept confidential by MSR and its members. MSR will withhold this information unless required to disclose it by law to proper authorities. The sharing of MSR login credentials with non-MSR members will be considered a violation of the MSR Terms of Service Agreement and could result in the termination of membership.

Privacy
MSR will not share your personal information nor sell it to any third party. An email address is required for membership, but is not shared or sold to third parties. Execeptions are if you opted to receive information from partners or affiliates of MSR at the time of signing up for a membership. Members can change this preference at any time. MSR uses an email address to communicate with you important site and membership information. A valid email address also offers proof of who you are. Members can choose to subscribe to various promotions, updates, and newsletters, etc., which may be distributed by MSR via email. MSR may use various methods of tracking users, members and non-members, to gather statistics about how the MSR site is being used, which pages or content is most viewed, etc. This type of information, known as site traffic statistics, may be shared with companies and organizations interested in or currently advertising on MSR as these statistics do not expose individuals or their behavior. MSR is not responsible for the privacy policies of any other sites that are visited by links from the MSR links or forum pages, advertisements on any MSR page, or any other links that take you outside of the MSR web site. Those sites shall have their own privacy policies, terms of service, prices, which MSR does not monitor, influence, administer, nor bear any responsibility for their content, memberships, promotions, or functionality. MSR will only disclose your personal information if required by any legal authorities such as law enforcement, judges, and other agencies. MSR is not liable for any release of this information under such circumstances.

Warranty
MSR offers no warranty for information, content, or services provided with or without membership for the entire MSR site and any sites linked from within it. MSR will attempt to resolve issues relating to video downloads that do not function properly for our members. However, MSR retains the right to issue refunds and or terminate membership for those members who we are not able to help or satisfy. It is impossible for MSR to make a guarantee that our videos can be played on every member's computer and therefore we will not make such claims.

Usage Restrictions
The content (news, articles, highlight videos, event videos, special production videos, promo videos, pictures, logos, graphics, any MSR videos of any type, and any additional copyrighted content, etc.) on the MSR web site may not be copied, published, reproduced, hotlinked, or used in any way whatsoever without the express written permission from MSR. All product and company names mentioned within this site are the trademarks of their respective owners. Illegal use of this content will result in MSR prosecuting violators to the fullest extent of the law. Members are responsible for logging out of the MSR web site. Failure to logout may cause the user not to be able to login again as desired until an unspecified amount of time has expired. MSR video content may be viewed as long as you are an active member. The ability to view MSR videos will be disabled upon cancellation of membership. MSR videos may be purchased separately, if offered by MSR, without such constraints. However, they may not be copied, published, reproduced, or used in any way whatsoever without the express written permission from MSR.

In the event of future video streaming only where DRM is applied (not downloads): MSR reserves the right to limit access for each member to a limited number of physical locations and or computers as well as allowing only one logon at a time. This is done so in effort to enforce the MSR agreement that all members must adhere to of not sharing membership account information. Members must submit a written request for the use of multiple computers concerning their membership. MSR reserves the right to deny such requests.

Agreement
By using this site as either a member or non-member, you agree to all of these terms of service stated in the MSR terms of service.

Technical Info & System Requirements
1) Windows Media Player (the newer the better)
2) Lots of free space on your PC's hard drive
3) High-speed Internet connection (Cable, DSL, T1, etc.)
4) Internet Explorer (the newer the better)
5) A good rule of thumb is that if your computer is 5+ years old...you may experience problems. You need sufficient disc space, RAM, and a decent video card for best performance. If you cannot watch videos on the Internet already, it is likely that MSR Online Videos won′t work either.
6) You may be prompted to "Download and/or Run Active X Control". So, go ahead and do it. This allows you to play the videos that are part of the web page rather than those that open in Windows Media Player. There is usually a bar that drops down near the top of the Internet Explorer window. Left-click on it and choose "Run Active X Control"
7) Contact Tech Support for assistance if you are ready to toss your computer into the street.


MustSeeRacing.com Refund and Return Policy
Concerning Free Memberships
Users of the MSR web site choose to join or become a member on their own initiative. All memberships are free and give the member certain privileges as detailed on the Join MSR page.

Access to download MSR Online Video Downloads is gained only in one of two ways:
1)By paying the advertised price for each Single-day Race Event Video to be downloaded
− or −
2)By paying the advertised price for an Entire Race Event, which will consist of all Single-day Race Event Videos for the given Race Event

Online Video Returns/Refunds for Members
MSR tracks all online video purchases and downloads for every member. Therefore, MSR knows if a member has successfully downloaded any online video they have purchased. MSR also tracks the number of times each online video a member has purchased has been downloaded by that member. MSR will only consider refunding the purchases of online videos in the following cases:

Case #1 − The member is having technical difficulties with their PC/equipment (See the Technical Info & System Requirements below on this page) and is therefore unable to watch the video. In this case, MSR reserves the right to deny all future purchases of online videos for this member, since their PC/equipment will not be able to function properly for any of the other videos due to the same situation. The member will retain their Basic Membership status and be able to continue to participate in other areas of the web site.

Case #2 − The member is having either technical difficulties due to their internet connection or has an inadequate internet connection (See the Technical Info & System Requirements below on this page) and is therefore unable to download an online video they have purchased. In this case, MSR reserves the right to deny all future purchases of online videos for this member, since their internet connection will not be able to function properly for any of the other videos due to the same situation. The member will retain their Basic Membership status and be able to continue to participate in other areas of the web site.

Returns/Refunds Process of Online Videos for Members
Below are the steps to resolving Online Video issues and for refunds:

1)Contact MSR at Tech Support. Allow for up to 48 hours for MSR Tech Support to address the issue.
2)MSR Tech Support may contact you either by email and/or phone to discuss and resolve the issue
3)MSR Tech Support and the member will decide how to proceed. If the issue cannot be resolved and a refund of the online video is in order, MSR Tech Support will issue a refund through the online payment system. MSR Tech Support and the member will then discuss whether future puchases of online videos is possible and therefore determine whether to disable that functionality or not for the member. If the ability to purchase and download online videos for the member is disabled, the member will be required to contact Tech Support in the event that they resolve their PC/equipment, internet connectivity, or other issue in the future and wish to attempt future purchases/downloads of online videos.

Availability of Online Videos
MSR will not guarantee to maintain a minimum number of online videos available for download. MSR tracks usage of all online videos and reserves the right to either archive or remove online videos that are no longer in demand based upon our tracking. Archived online videos will be made available to Basic Members for the same one-time purchase price as other online videos. Online videos that have been removed from the web site and therefore are no longer available, may be requested in writing by any member (Contact MSR at Membership@MustSeeRacing.com for all such requests). However, these videos may or may not be redistributed by MSR. Each case will be handled individually. In the case that MSR does decide to redistribute the video, it will be by DVD and shipped to the member will be charged the advertised price plus tax and shipping.

Quality & Production Type of Online Videos and/or DVDs
MSR makes no gaurantee that every Online Video or DVD will be produced in the same manner. This means that while some online videos and/or DVDs may include special graphics, animations, competitor names, background music, etc., others may not. Other differences in production of online videos/DVDs may include length, picture quality, data bit rate (for downloads), video window size (downloads), indoor/outdoor (poor weather, sound, and lighting conditions), etc. Every Online Video and/or DVD will have a short preview video that members can view prior to making a purchase. The preview will be an accurate depiction of the full video production. It is therefore up to the member to determine whether the production is satisfactory at the time of preview, rather than after the purchase. It is therefore MSR's policy not to refund purchases of online videos and/or DVDs due to complaints of unsatisfying productions.

Returns/Refunds of Merchandise from MSR Online Store
If you are not totally satisfied with your purchase from the MSR Store, contact MSR at StoreManager@MustSeeRacing.com for a Return Authorization. The returned item must be in its original condition, including all tags, packaging, and accessories. All credits on returns of merchandise will exclude shipping charges. We will refund shipping charges only on incorrectly shipped merchandise. We encourage you to insure any returned merchandise, as we cannot be held responsible for lost packages. When a Return Authorization is issued, MSR will credit the credit card used to perform the purchase.

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